Terms of service

OVERVIEW

This website is operated by Noviell Ventures LLC, doing business as Harvaine Tools. Throughout the site, the terms “we”, “us” and “our” refer to Noviell Ventures LLC. We offer this website, including all information, tools, and services available on it, to you, the user, on the condition that you accept all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to all of them, you may not access the website or use any Services.

Any new features or tools added to the store are also subject to these Terms. You can review the current version at any time on this page. We may update, change, or replace any part of these Terms by posting changes to our website. It is your responsibility to check this page periodically. Your continued use of the website after changes are posted means you accept those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and Services to you.

SECTION 1: ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. If you allow a minor dependent to use this site, you confirm that you are responsible for their use.

You may not use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Service, including copyright laws.

You must not transmit any worms, viruses, or code of a destructive nature.

Any breach of these Terms will result in immediate termination of your Services.

SECTION 2: GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including payment card information) may be transferred unencrypted over various networks and adapted to the technical requirements of connecting networks or devices. Payment card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, or any content on the website, without our express written permission.

Headings in these Terms are for convenience only and do not limit or affect their meaning.

SECTION 3: ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or out of date. Material on this site is provided for general information only and should not be relied on as the sole basis for decisions without consulting more accurate or complete sources. Any reliance on site material is at your own risk.

This site may contain historical information, which is provided for reference only and may not be current. We may modify site content at any time but have no obligation to update it. It is your responsibility to monitor changes to our site.

SECTION 4: MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We may modify or discontinue the Service, or any part of it, at any time without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5: PRODUCTS

Some products may be available exclusively online and in limited quantities. Products are subject to return or exchange only according to our Return and Refund Policy.

We make every effort to display product colors, images, and specifications accurately. We cannot guarantee that your screen will display colors accurately, and manufacturers may change specifications without notice.

We may limit sales of any product to any person, geographic region, or jurisdiction, and may limit quantities offered. Product descriptions and pricing may change at any time without notice. We may discontinue any product at any time. Any offer made on this site is void where prohibited.

We do not guarantee that any product, service, or information you purchase or obtain will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6: PRODUCT INSTALLATION, USE AND SAFETY

Many of our products, including pumps, sprayers, pressure washers, engines, and related equipment, can cause serious injury or property damage if installed or used improperly. You are responsible for reading and following all manufacturer instructions, warnings, and safety guidelines, and for wearing appropriate protective equipment.

You are responsible for confirming that a product is correct for your application, including fitment, voltage, fuel type, pressure, and flow requirements, before ordering and before installation. Where installation involves electrical, plumbing, fuel, or pressurized systems, we recommend using a qualified professional and following all applicable codes. Improper installation can void the manufacturer warranty and create a safety hazard. We do not perform installation and are not responsible for installation work performed by you or a third party.

Manufacturer warranties are administered by the manufacturer, not by us. Warranty terms, coverage periods, and registration requirements are set by each manufacturer. Noviell Ventures LLC is not liable for damage or injury resulting from improper installation, misuse, modification, or failure to follow manufacturer instructions.

SECTION 7: ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. We may limit or cancel quantities purchased per person, per household, or per order, including orders placed under the same customer account, payment method, or billing or shipping address. If we change or cancel an order, we will try to notify you using the email, billing address, or phone number provided at the time of purchase. We may also limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases, and to promptly update your account and payment details, including your email address, payment card numbers, and expiration dates, so we can complete your transactions and contact you as needed.

For more details, please review our Return and Refund Policy.

SECTION 8: OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control. You acknowledge that we provide these tools “as is” and “as available” without warranties or endorsement, and we are not liable for your use of them. Your use of optional tools is at your own risk, and you should review the terms of the relevant third-party provider.

New services or features offered through the website in the future are also subject to these Terms.

SECTION 9: THIRD-PARTY LINKS

Some content, products, and services on our site may include materials from third parties. Links to third-party websites are not under our control, and we are not responsible for their content, accuracy, products, or services. We are not liable for any harm or damages related to transactions made with third-party websites. Please review third-party policies carefully before engaging in any transaction. Complaints or questions about third-party products should be directed to the third party.

SECTION 10: USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us creative ideas, suggestions, proposals, reviews, or other materials, whether online, by email, or otherwise (collectively, “comments”), you agree that we may edit, copy, publish, distribute, and otherwise use them in any medium at any time without restriction. We are not obligated to keep comments confidential, pay compensation for them, or respond to them.

We may, but are not obligated to, monitor, edit, or remove content we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms.

You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, or personal rights, and will not contain unlawful or abusive material, viruses, or malware. You may not use a false email address, impersonate anyone, or mislead us or others about the origin of any comment. You are solely responsible for your comments and their accuracy.

SECTION 11: PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 12: ERRORS, INACCURACIES AND OMISSIONS

Information on our site may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, change information, or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

We are not obligated to update or clarify information on the site, except as required by law.

SECTION 13: PROHIBITED USES

In addition to other prohibitions in these Terms, you may not use the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any international, federal, state, or local law or regulation; (d) to infringe on our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, discriminate against, or intimidate anyone; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, scrape, or crawl; (j) for any obscene or immoral purpose; or (k) to interfere with or bypass the security features of the Service or any related website. We may terminate your use of the Service for violating any of these prohibited uses.

SECTION 14: DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free, or that results obtained from it will be accurate or reliable.

You agree that we may remove the Service for indefinite periods or cancel it at any time without notice.

Your use of the Service is at your sole risk. Except as expressly stated by us, the Service and all products delivered through it are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement. Product warranties, where offered, are provided by the manufacturer.

To the fullest extent permitted by law, Noviell Ventures LLC and its owners, employees, affiliates, agents, contractors, suppliers, and service providers are not liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, or replacement costs, arising from your use of the Service or any product purchased through it. Where liability cannot be excluded, our total liability is limited to the amount you paid for the product giving rise to the claim. Some states do not allow these exclusions or limitations, so they may not fully apply to you.

SECTION 15: INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Noviell Ventures LLC and its owners, affiliates, partners, employees, agents, contractors, suppliers, and service providers from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising from your breach of these Terms, your misuse or improper installation of any product, or your violation of any law or third-party rights.

SECTION 16: SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the unenforceable portion will be severed. This does not affect the validity of the remaining provisions.

SECTION 17: TERMINATION

Obligations and liabilities incurred before the termination date survive termination of this agreement.

These Terms remain in effect unless terminated by you or us. You may terminate them at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site. If we determine, in our sole judgment, that you have failed to comply with any term, we may terminate this agreement at any time without notice. You remain liable for all amounts due up to the termination date, and we may deny you access to our Services.

SECTION 18: ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms does not waive that right or provision.

These Terms, together with any policies or operating rules posted on this site, form the entire agreement between you and us and govern your use of the Service, replacing any prior agreements, communications, or proposals, whether oral or written. Any ambiguity in these Terms will not be interpreted against the drafting party.

SECTION 19: GOVERNING LAW

These Terms and any separate agreements under which we provide Services are governed by the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the Service will be resolved in the state or federal courts located in Los Angeles County, California.

SECTION 20: CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page. We may update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically. Your continued use of the website or Service after changes are posted constitutes acceptance of those changes.

SECTION 21: CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at sales@harvainetools.com.

Noviell Ventures LLC, doing business as Harvaine Tools
sales@harvainetools.com